Every call, captured.
Searchable transcripts, clear summaries and full control, all included with VoCALLOne PRO
Instant call summaries
A bullet-point summary of every recorded call, with copy-to-clipboard.
A bullet-point summary of every recorded call, with copy-to-clipboard.
Full transcripts
Time-stamped transcripts with a separate channel for each speaker.
Time-stamped transcripts with a separate channel for each speaker.
Keyword search
Find exactly what was said, and when, in seconds.
Find exactly what was said, and when, in seconds.
Synchronised playback
Listen to the recording while you follow the transcript.
Listen to the recording while you follow the transcript.
Download as WebVTT
Export the transcript with all the context of the call.
Export the transcript with all the context of the call.
Email summaries
Send summaries, with a link to the recording, to the people who need them.
Send summaries, with a link to the recording, to the people who need them.
Post-call actions
Email and calendar actions straight from the call (coming soon).
Email and calendar actions straight from the call (coming soon).
Transcription API
Pull transcripts and summaries into any CRM or software platform.
Pull transcripts and summaries into any CRM or software platform.
You stay in control
Off by default. Switch it on for the whole account, selected users or specific routes.
Off by default. Switch it on for the whole account, selected users or specific routes.
Included with PRO
Not an add-on. It's part of VoCALLOne PRO at no extra cost.
Not an add-on. It's part of VoCALLOne PRO at no extra cost.
UK data sovereignty
Transcribed and stored in the UK, and never sent overseas for processing.
Transcribed and stored in the UK, and never sent overseas for processing.
Bespoke integrations
Combine the API, webhooks and screen pop for a fully tailored integration.
Combine the API, webhooks and screen pop for a fully tailored integration.
Your calls, summarised.
Every recorded call gets a bullet-point summary of the key actions, commitments and issues, so nothing slips through the cracks. Copy it in one click, or have it emailed with a link to the recording.
Every recorded call gets a bullet-point summary of the key actions, commitments and issues, so nothing slips through the cracks. Copy it in one click, or have it emailed with a link to the recording.
Every word, searchable.
Get a time-stamped transcript with each speaker on their own channel, and search by keyword to find exactly what was said and when. Handy for compliance and disputes. Play the recording alongside it, or download the transcript as a WebVTT file.
Get a time-stamped transcript with each speaker on their own channel, and search by keyword to find exactly what was said and when. Handy for compliance and disputes. Play the recording alongside it, or download the transcript as a WebVTT file.
You're in control.
Transcription is off by default, so nothing is transcribed until you switch it on. Turn it on for the whole account, or just for selected users or routes, such as your support line. All transcripts and summaries are processed and stored in the UK.
Ready to see it in action? Get in touch and we'll show you what VoCALLOne PRO AI can do for you.
0333 006 9703
